Question 1

How long does HVAC installation take?

Accepted Answer

Most residential HVAC installations take 1-3 days depending on system complexity. A standard furnace replacement typically takes 1 day, while a complete system replacement with ductwork modifications may take 2-3 days. We'll provide a detailed timeline during your consultation.

Question 2

What size HVAC system do I need?

Accepted Answer

System sizing requires a professional heat-loss calculation (Manual J) that considers your home's square footage, insulation, windows, climate zone, and other factors. We never estimate system size - we perform detailed calculations to ensure optimal performance and efficiency.

Question 3

Do you handle permits and inspections?

Accepted Answer

Yes, we obtain all necessary permits and coordinate required inspections with local authorities. All our installations are code-compliant and pass inspection the first time. Permit costs are included in your installation quote.

Question 4

Are rebates available for new HVAC installations?

Accepted Answer

Yes! BC residents may qualify for rebates through CleanBC, Greener Homes, and utility company programs. High-efficiency furnaces, heat pumps, and boilers often qualify for substantial rebates. We'll help you understand which rebates apply to your installation.

Question 5

Can you replace an old furnace with a heat pump?

Accepted Answer

Heat pump conversions are increasingly popular in BC. We'll assess your existing ductwork, electrical service, and heating needs to determine if your home is suitable for a heat pump. Many homes benefit from hybrid systems combining heat pumps with backup furnaces.

Question 6

How do I prepare my home for HVAC installation?

Accepted Answer

Clear access to your mechanical room, furnace area, and outdoor unit location. Remove items from around these areas. If we're working in your attic or crawlspace, ensure access is clear. We'll provide specific preparation instructions during your pre-installation consultation.

Question 7

Do you install HVAC systems in condos and strata buildings?

Accepted Answer

Yes, we regularly work with strata councils and property managers for multi-unit installations. We understand strata requirements, coordinate with building management, and ensure all installations meet building-specific regulations and approval processes.

Question 8

What brands of HVAC equipment do you install?

Accepted Answer

We install premium brands including Lennox, Carrier, Trane, Goodman, Rheem, Bosch, Navien, Viessmann, Daikin, York, and Amana. We'll recommend the best brand and model for your specific needs, budget, and home requirements.

Question 9

Is financing available for HVAC installation?

Accepted Answer

Yes, we offer flexible financing options for qualified customers. We can discuss payment plans during your consultation to make your HVAC installation affordable.

Question 10

What warranty comes with my new HVAC system?

Accepted Answer

Manufacturer warranties typically include 10-year parts warranties when properly registered. We provide warranty registration as part of our installation service. Extended warranties and labour coverage options are available.

Question 11

Do you offer emergency HVAC installation?

Accepted Answer

While we specialize in planned installations rather than emergency repairs, we understand heating failures can be urgent. Call us at 778-909-5731 to discuss expedited installation options if your system has failed completely.

Question 12

Can you install HVAC systems in new construction homes?

Accepted Answer

Yes, we specialize in new construction HVAC installation. We work with builders and contractors to design and install complete HVAC systems that meet BC Building Code energy efficiency requirements (Step 5 compliance).

Question 13

What's included in your HVAC installation service?

Accepted Answer

Our complete installation includes equipment delivery, professional installation, ductwork modifications (if needed), electrical and gas connections, thermostat installation, system testing and commissioning, cleanup, warranty registration, and homeowner education.

Question 14

How efficient are modern HVAC systems compared to old ones?

Accepted Answer

Modern high-efficiency systems can be 30-50% more efficient than systems over 15 years old. Today's furnaces achieve up to 98% efficiency, and heat pumps can provide 300% efficiency or more. This translates to significant energy savings.

Question 15

What's the difference between single-stage, two-stage, and modulating systems?

Accepted Answer

Single-stage systems run at one speed (on/off). Two-stage systems have high and low settings for better efficiency. Modulating systems adjust output in small increments for maximum comfort and efficiency. Modulating systems cost more but provide the best performance.

Question 16

Should I install a heat pump or stick with a furnace?

Accepted Answer

It depends on your priorities. Heat pumps provide both heating and cooling and are highly efficient but have higher upfront costs. Furnaces are less expensive and work well in very cold climates. Many BC homeowners choose hybrid systems for optimal efficiency and reliability.

Question 17

How often should HVAC systems be replaced?

Accepted Answer

Furnaces typically last 15-20 years, heat pumps 12-15 years, and boilers 15-25 years. Replace when repair costs exceed 50% of replacement cost, efficiency has decreased significantly, or the system is no longer reliably heating your home.

Question 18

Can you modify or extend my ductwork during installation?

Accepted Answer

Yes, we assess ductwork as part of every installation. We'll recommend and perform necessary modifications to ensure proper airflow, balanced heating/cooling, and optimal system performance. Ductwork improvements are often crucial for new system performance.

Question 19

Do I need a smart thermostat with my new HVAC system?

Accepted Answer

While not required, smart thermostats optimize system performance and reduce energy costs through intelligent scheduling and remote control. We recommend and install smart thermostats from Ecobee, Nest, and Honeywell that integrate with your system.

Question 20

What payment methods do you accept?

Accepted Answer

We accept cash, check, credit cards, and e-transfer. Financing options are available for qualified customers. Full payment details will be outlined in your installation contract.

HVAC Installation FAQs

Still Have Questions?